Streamyx upgrade to 1 MB

Streamyx RM66/month upgrade service from 512kb-1mb.
Test my connection speed today:
387 kbit/s 47Kbyte/s 500 KB Size 10.55s Time
Why mine havn't upgrade? =( I feel slow visit webs still.

*** tmNet user check your speed at XPeedoMeter ***

Dies~I apply IT, they give me Computer Science!!weired. =_=!
Beverley Langdon
https://www.admin.uwa.edu.au/ic/utrack